Introducing Cognatech’s Managed IT Service

Cognatech’s Managed IT Service:
A fully managed IT solution, tailored to suit small and medium sized businesses

We recognise that whilst many smaller businesses would benefit from the expertise provided by their own IT staff the cost of employing full-time IT personnel can be prohibitive.  At Cognatech we offer a cost effective solution to this problem, in the form of our fully managed IT Service.

Standard aspects of the service are outlined over the next few pages, although specific solutions can also be tailored to suit an individual client’s particular needs

Why do you need an IT department?

Many small businesses undertake IT projects on a piecemeal basis, only upgrading systems when they reach total capacity, and only replacing them when they reach the very end of their life, rather than as part of a coordinated plan. Such ad-hoc projects can impair the smooth running of the business, and can leave networked systems with a lack of coherence, thereby reducing reliablitiy and increasing support costs. Whilst large businesses often recognise that keeping computer systems up to date and performing well, small companies tend to be less aware, less productive, and ultimately less profitable. Big businesses don’t upgrade their computers because it is nice to have a fast system: they keep them up to date because it makes them more profitable.

In many companies, there are members of staff who are considered to be better than average with computers, and there can often be a significant drain on their time as they get involved in trying to fix IT problems. By using our services, clients can ensure that their staff can concentrate on what they do best, increasing both productivity and profitability.

To accurately identify a company’s IT needs on an ongoing basis, coordinate all of the projects in progress, and bring the business a coordinated approach to technology requires dedicated time, and an expert knowledge of a wide range of technologies. At Cognatech, we take a proactive, forward thinking approach to making sure our clients get the most from their systems. We are aware of the breadth of available technologies and how best to apply them, always ensuring that we deliver the right solutions, which tightly integrate with both the client’s existing systems and their ongoing business needs.